Payment methodes and shipping

Shipping costs
Free shipping for:
Orders over € 150,- (excluding VAT) within the Netherlands
and orders over € 200,- (excluding possible VAT) to Belgium and Germany

For all other countries we have set shipping costs:
The Netherlands
(orders under € 150,-) € 7,-
Belgium
(orders under € 200,-) € 8,-
Germany
(orders under € 200,-) € 9,-
France: € 17,-
Austria: € 15,-
Switzerland € 53,- (due to paperwork for customs)
Poland: € 24,-
Denmark: € 11,-
Great Britain € 17,-
Romenia: € 26,-
Luxemburg: € 10,50
Spain: € 26,-


Is your country not included? Send us an e-mail at klantenservice@kannai.nl we will adjust this and let you the shipping costs know through e-mail.

Delivery time
Orders placed and paid before 14:00 will be send the same business day.  Orders that are placed later, in the weekend or on a holiday will be send out the next business day.
Shipping takes one business day with the Netherlands and Belgium. And 2 business days for Germany. For most other European countries it is a max of 3 business days.

It is possible we won't make the estimate delivery time. If your order has a longer delivery time as stated, we will notify you as soon as possible through e-mail. This applies to delays with us, delays can also by cased by GLS but we don't notice these right away.

Delivery
Your order will be send with GLS. This is only possible to work- or business addresses (no PO box). If it is not possible to deliver your parcel, you will receive a note from GLS with instructions to make a new appointment.

Your order is sent to the delivery address you provided. An order which can't be delivered because the address is incorrect or not complete, can be delayed or returned to use. Notify us as soon as possible when you notice a mistake in the delivery address.

Payment methodes
You can only pay in advance by using iDEAL, sofort, Bancontact, creditcard (but not by American Express!) Belfius and bank transfer. All payments are through Mollie - also the bank transfer.